Service Team


We are here for you! The technical Service-Hotline at PHYWE.

Service contact numbers:

Service-Hotline:   +49 551 604 196

Service-Fax:          0800 567 126 2


  • You can reach the Service-Hotline mondays to thursdays between 8am and 4pm CET and fridays between 8am and 12am CET
  • Instant Information on questions regarding application, warranty and repair service, training, campus services and ton echnical questions
  • Problem solving over the phone if possible
  • Guaranteed contactability
  • Guaranteed quick response within 24 hours (Telephone max. 8 hours, E-Mail and Fax max. 24 hours)


The highly competent PHYWE service team


  Dr. Ortwin Schenker

Pre- and After-Sales Service

 Katinka Seever


Katinka Seever




Customer Service/Repair

Frank Mittmann